Concierge · Tulum & the Riviera Maya
Tulum, planned by people who live here.
Your Tulum concierge for bachelorettes, birthdays and group trips. Tell us your dates and your group. We build the plan, book the villa, chef, boat and tables, and stay on WhatsApp while you’re here.
Free planning · Tulum, Playa del Carmen, Cancún
- Hi! We're 8, it's Sofia's bachelorette, March 12–15. Villa, a boat day and one big night?
- Love it. Here's a first draft for you to change:
Thu 12
Pickup at Cancún airport
Chef dinner at the villa
Fri 13
Catamaran, open bar
VIP table, driver both ways
Sat 14
Massages at the villa
- 3 villas that fit 8 are on the way. Nothing is booked until you say yes.
- Obsessed. Send them!
What are you celebrating?
Every plan starts with the occasion. Pick yours to see an example trip.
How it works
From first message to your last night
Planning is free. Our partners pay us a commission, so you only pay for what you book.
- 01
Send us a message
Dates, group size, what you are celebrating. A few lines on WhatsApp are enough.
- 02
Get a first plan
We send a draft itinerary with villa options and prices. You change what you like.
- 03
Confirm and book
Nothing is booked until you say yes. You see who you pay and the cancellation terms for each booking.
- 04
Enjoy, we stay on call
While you are here, the same WhatsApp chat handles changes, late tables and rides home.
Services
Everything around the trip, from one team
One contact for the whole trip. Pick what you need, skip what you don’t.
Villas
Hand-picked villas we have visited ourselves, including some you can only book through us.
Private chefs & bartenders
Breakfast by the pool, a long dinner at the villa, a mezcal tasting. Menus built around your group.
Yachts & catamarans
A private boat day on the Caribbean with drinks, snorkeling and the timing worked out for you.
Beach clubs, restaurants & VIP tables
The tables worth booking and how early to book them. Reservations and rides both ways.
Festival tickets & tables
Tickets and tables for Zamna, Tehmplo and Day Zero. Not every concierge can book them.
Cenotes, ruins & day trips
Private tours at quieter hours, with a driver who waits for you.
Airport transfers & drivers
Pickup at Cancún or Tulum airport, and a driver for your nights out.
Scooters, ATVs & car rental
Scooters and ATVs for the jungle roads, everyday rental cars and luxury SUVs.
Wellness
Massages at the villa, private yoga, sound healing, or a spa day for the whole group.
Not on the list?
Not even the sky is the limit.
Whatever you have in mind, tell us and we’ll organise it. Custom experiences are what we do best, from a skydive to the flowers you forgot for your wife’s birthday.
- Skydiving over the Caribbean
- Diving with bull sharks (Nov–Mar)
- A sunrise hot-air balloon over Chichén Itzá
- A helicopter flight over the coast and the ruins
- Flowers for your wife’s birthday, delivered today
- A surprise proposal set-up
- A photographer for the day
Venues and festivals we book directly
The tables everyone wants, booked by people who know the doors
Restaurants, beach clubs and nightclubs across Tulum, Playa del Carmen and Cancún, from the region’s leading hospitality groups.
- Bonbonniere
- Nômade
- Zebra
Festival access
Tickets and tables for the festivals most concierges can’t book
Only selected concierges can book tickets and tables at Tulum’s big festivals. We can, and we plan the dinner, the ride and the morning after around it.
Day Zero
Who plans your trip
We live here.
We’ve been in the Riviera Maya for more than 15 years: first in Playa del Carmen and on Cozumel, and for the last 6 as a concierge in Tulum.
When you plan with us, you get the people we work with every week: villa owners, chefs, captains, drivers and the teams at the clubs and restaurants. We only send you places we would send our own friends.
Bon Vivant Tulum was founded in 2020 by Virginia Longoria.
- In the Riviera Maya
- 15+ years
- Concierge in Tulum
- 6 years
- Languages
- English & Spanish
- Planning fee
- None
Where we plan
Tulum first, the whole coast when you need it
Real moments
Real moments from our guests
Guest reviews
Planned a trip with us?
Tell other travellers how it went. It takes two minutes.
Questions groups ask first
Does it cost anything to plan with you?
No. Planning is free. Restaurants, clubs, villas and the other partners we book pay us a commission. You pay for what you book, and you see each price before you confirm. Tips for great service are always your choice.
Which areas do you cover?
Tulum, Playa del Carmen, Cancún and the Riviera Maya in between: villas, boats, clubs, restaurants, parties, transfers and tours in all of them.
How far ahead should we start?
For high season (December to March) and festival dates, three to six months ahead. For the rest of the year, six to eight weeks is usually enough.
Can you get us into Zamna, Tehmplo or Day Zero?
Yes. Only selected concierges can book tickets and tables for these festivals, and we are one of them.
Have you seen the villas yourselves?
Yes. We visit every villa in person before we offer it, so there are no surprises when you arrive. Some villas are available only through us.
What if what we want isn’t listed?
Just ask. We organise custom experiences all the time, from skydiving and a sunrise balloon over Chichén Itzá to flowers for your wife’s birthday, delivered the same day.
Is anything booked before we agree?
No. You get a draft plan first. Nothing is booked until you say yes.
Who do we talk to while we are in Tulum?
The same WhatsApp chat you planned in. Changes, late reservations and rides home go through it.
Tell us your dates. We’ll plan the rest.
Who’s coming, when, and what you’re celebrating. For high season (December to March), start three to six months ahead.